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We Ship 7 Days A Week
• Orders placed before 11am (Monday to Friday) are usually dispatched the same day, unless the item is drop shipped, in which case dispatch will be the next working day.
• Orders placed after 11am will be processed the next working day, or the second working day if it is drop shipped.
• Orders placed on Fridays after 11am will not be dispatched until the next working day (typically Monday, unless it's a Bank Holiday).
• No orders are dispatched on weekends, but you may still receive a dispatch notification once the postage label has been created.
STANDARD FREE DELIVERY – 2–3 Working Days
• Free on all orders over £40.
STANDARD DELIVERY – 2–3 Working Days
• £2.99 for orders under £40.
NEXT DAY DELIVERY – £4.99
• Order before 11am for next working day delivery.
• Subject to stock availability – if stock is not on-site, your order will ship the following working day.
• Delivery timeframes are estimated, not guaranteed. Your parcel may arrive earlier or later than expected.
• We use DPD Local. You will receive tracking updates once your parcel is scanned into their system.
We actually know vaping. If something goes wrong, you can speak to real people who understand devices, pods, coils, and nicotine strengths. Amazon can’t tell you why your pod’s leaking or what strength you should be using. We’re UK-based, focused on vaping only, and here to help before and after you buy.
It’s UK law, you must be 18 or over to buy vape products. Online orders are subject to automatic age verification. Most people pass instantly, but sometimes an ID is needed for a manual check. Orders can’t be sent until verification is complete, so it’s best to finish that step when prompted.
Pretty quick. Orders placed on weekdays are usually dispatched the same day if placed in time. Most UK orders arrive the next day, although delays can happen once it’s with the courier. Weekends dispatch too, just with earlier cut-offs. If there’s ever an issue, you won’t be left guessing. Support will keep you updated.
Yeah, most of them are solid. Prefilled pod kits and high-puff devices last longer, cost less over time, and feel very similar to disposables. Many even show liquid or battery levels, which disposables never did. Once people switch, most don’t go back.
If you find the same genuine product cheaper at a proper UK vape store, let us know and we’ll do our best to match it. It needs to be the exact same item, in stock, and from a legit retailer, not dodgy listings or marketplace sellers.
Keep it simple. Most beginners do best with a prefilled vape or an easy Refillable pod kit and nicotine salts. If you smoke lightly, start with a lower strength; heavier smokers usually need something stronger. You don’t need anything fancy to begin with. Once you’re comfortable, you can always upgrade later.
Unopened items can be returned within the standard return window. If something is genuinely faulty, we’ll help sort it out under the manufacturer’s warranty or arrange a replacement. Coils and pods aren’t covered as they’re consumables, but if something’s not right, it’s always worth contacting support first.
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For all inquiries and info on orders & returns, please contact:
Whatsapp: +44-770-4795013 (Prefferable)
Email: contact@theno1plug.com
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